Please reach us at TheWhyteCanvasco@gmail.com if you cannot find an answer to your question.
Orders are processed within 7 business days. This time frame allows us to ensure your items are carefully prepared and packaged.
After processing, shipping typically takes 3-4 business days, depending on your location.
If you need to make changes to your order, please contact us immediately before shipping. Once your order has shipped, we are unable to make modifications.
If an order is returned to us, we are not obligated to resend the items. They will be added back into our inventory. To avoid this, please ensure that your shipping address is correct at checkout.
Unfortunately, TheWhyteCanvas is not responsible for stolen parcels. Once the item is shipped, it's in the hands of the postal service. We recommend reaching out to your local post office for assistance.
If you encounter any issues upon receiving your order, please contact us at TheWhyteCanvasco.com within 48 business hours so we can assist you.
For pre-order items, please note that shipping may take an additional 1-2 weeks after the processing period.